Billing Terms and Conditions – Secure Payments at OnTopTee

Welcome to the Billing Terms and Conditions for OnTopTee. We are committed to providing a secure, transparent, and seamless checkout experience for our customers worldwide. This document outlines our payment policies, pricing structures, and security protocols to ensure you can shop for custom apparel with total peace of mind.

By placing an order on OnTopTee, you agree to the Billing Terms and Conditions set forth below. We utilize industry-leading technology to protect your financial data and provide multiple ways to pay for your favorite designs.

1. Accepted Payment Methods

To provide maximum convenience, OnTopTee accepts a wide variety of secure payment methods. As part of our Billing Terms and Conditions, we currently support:

  • Credit/Debit Cards: We accept major providers including Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay (where available).

All payments are processed securely via trusted third-party payment gateways such as Stripe or PayPal. To ensure your security, OnTopTee does not store your full credit card information on our internal servers.

pci dss compliance overview

Secure, PCI-Compliant Transactions for Every Order

2. Order Confirmation & Processing

Under our Billing Terms and Conditions, an order is only considered “Confirmed” once payment is successfully verified. Upon completion:

  • You will receive an official order confirmation email with your unique order number and summary.
  • A digital payment receipt will be automatically issued to the email address used during checkout.
  • Production of your print-on-demand items will begin immediately following payment verification.

3. Pricing, Currency & Taxes

All prices listed on OnTopTee are in U.S. Dollars (USD) unless otherwise specified. Please note:

  • Conversion Fees: If your local currency is not USD, your bank or card provider may apply currency conversion fees.
  • Price Updates: We reserve the right to update product pricing at any time. However, the price confirmed at checkout is final.
  • Taxes & Duties: Sales tax or VAT may be applied at checkout based on local regulations. For international orders, customers are responsible for any import duties or customs fees incurred upon delivery.

4. Billing Errors & Dispute Resolution

If you believe there is a discrepancy or error in your billing (e.g., a duplicate charge), our Billing Terms and Conditions require that you contact us within 7 days of the transaction. Please email [email protected] so we can investigate and process the necessary adjustments promptly.

5. Security Standards & Data Protection

Protecting your financial information is a core pillar of the OnTopTee service. All billing transactions are encrypted using SSL (Secure Socket Layer) protocols. Furthermore, our site complies with PCI-DSS standards through our payment providers to ensure that your data is handled with the highest level of security available in the e-commerce industry.

6. Disputes & Chargeback Policy

Before initiating a chargeback with your bank, we kindly ask that you contact the OnTopTee support team directly. We strive to resolve all issues amicably. Please be aware that unauthorized or fraudulent chargebacks may result in the permanent suspension of your account and the cancellation of future orders under these Billing Terms and Conditions.

7. Contact Us for Billing Inquiries

If you have any questions regarding our Billing Terms and Conditions, or if you require an official invoice for your records, please reach out to us:

You can also find our official business location on Google Maps.